Collection of Persondata
The primary sources of the personal data we process are directly from you, collected under the following circumstances:
During service orders: When you engage our services, we gather your contact information along with specific details about the order, including purchase data, previous orders, and further insights regarding your living situation and expectations.
Upon your initiation of contact: Whenever you reach out to us, we compile the details you provide. This includes recording the content of messages and feedback, as well as the communication channels utilized.
Through our outreach or marketing efforts: We amass personal data in instances where we initiate contact through various channels or when you are targeted by our marketing campaigns. Our efforts also extend to conducting surveys to ensure our services align with our standards, analyzing the effectiveness of our advertising campaigns, and evaluating our sales strategies.
Via your interaction with our digital platforms: Our use of cookies and similar technologies helps us monitor website traffic, track which information garners interest, and evaluate other relevant metrics.
From external sources: We also source personal data externally, particularly for our Sales team to engage with you and introduce our services. This can occur through campaigns like tell-a-friend initiatives, competitions on social media, or other activities hosted on our website.
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